What is 'culture'?
Cheer up! Only happy when we're miserable?
What is cultural awareness?
Intuition and decision making
Keeping your staff motivated
Building effective networks
Evidence suggests a defined need for the continuing development of interpersonal skills for Healthcare Professionals. A successful healthcare service and its reputation is highly reliant on the ability of staff to effectively interact with patients and other healthcare professionals.
From senior management meetings to the nurse/patient relationship, individuals require an awareness and knowledge of their personal style and its impact on others.
We deliver skills development programmes tailored to the environments of Healthcare personnel in the following focus areas:
* Developing personal awareness
Using 360 Feedback, Myers Briggs Type Indicator (MBTI) and peer group discussions to highlight current levels of awareness
* Performance Coaching
Helping managers and leaders to maximise staff performance
* The art of useful conversation
Looking at the fundamentals of question & listening skills
* Leadership and management
What is the difference? What is your style?
* Presentation and Facilitation skills
Gaining new skills, practice and peer feedback in these two fundamental areas using a variety of creative content and methods
* Influencing and Negotiation
Essential for senior management in strategic roles
Read about an example programme here...
Return to the Healthcare menu page...
